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USPS OIG Concerned About Quantity of Delayed Mail

Posted on August17, 2015
The U.S. Postal Service Office of Inspector General released an alert to address the “timeliness of mail processing.” The USPS has been consolidating facilities to save money and many critics were concerned about the impact on mail delivery times. The OIG has ramped up reviews to address these concerns. The OIG found that “in the first 6 months of 2015, delayed processing increased by about 494 million mail pieces (a 48% increase), as compared to the same period last year.”…
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U.S. Postal Service IG Explores Banking Business

Posted on May26, 2015
The U.S. Postal Service Inspector General has issued a report suggesting that "the agency should enter or boost offerings in certain parts of the banking business." The report includes international money transfers as a possible expansion area for the Postal Service. Currently, the agency only allows customers to wire money to nine Latin American countries. The current options only include four of the top ten countries abroad where Americans send money. Another option suggested is that the Postal Service join…
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USPS OIG Estimates USPS Brand Value

Posted on February04, 2015
The United States Postal Service Office of Inspector General has released an estimation of brand valuation at $3.6 billion. This marks the first time the agency has conducted a formal brand valuation. The OIG used consulting firm Premier Quantitative Consulting (PQC) to assist in the valuation. In addition to conducting the valuation, PQC also "asserts there is still untapped value in the Postal Service brand and suggests ways the Postal Service can enhance some of its brand attributes." A brand…
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USPS OIG Finds Inefficiencies For Sunday Deliveries

Posted on December28, 2014
The United States Postal Service's Office of Inspector General released a report on the inefficiencies found in handling Sunday deliveries. Most of these deliveries are for major customer Amazon. The report found that policies and procedures were not enforced by supervisors. The OIG inspected 134 hubs that provided Sunday delivery and found that because of several inefficiencies, deliveries took 17,446 more hours than expected during a one month period. As the USPS begins to expand Sunday deliveries, these holes and…
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