Monthly Archives: February 2017

People’s Strong Dissatisfaction with Government Increasing

Posted on February26, 2017
We’ve previously discussed citizens’ perceptions that corruption in the Federal Government is “widespread”.  While updated information on perceptions specific to corruption isn’t yet available, new poll results indicate that citizens’ eyes are still firmly on the government as they consider the challenges they face. Gallup poll data from January 2017 show that a growing percentage of people are highly dissatisfied with their government.  In fact, 11% of all people polled said that the government is the single most important problem…
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Don’t Lose Time to a Non-Intuitive Case Management System

Posted on February15, 2017
If you’ve ever put together a list of requirements for a case management system, you’ve probably noticed that some things are easier to measure than others.  It’s easy to determine whether a piece of software can meet your technical requirements, whether it can store and retrieve the data types your agency requires, and whether it can import your existing data.  Feature sets are more complex, but with some work, you can request capabilities in a way that allows you to…
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Increasing Hotline Tips by Appealing to Millennials’ Better Nature

Posted on February10, 2017
Over the last few years, Millennials have been subjected to a number of insulting descriptions.  Some magazine articles would have you believe they’re overly entitled narcissists who expect the world to conform to their every desire.  But for all of the negative things that are said about them, one positive trait always seems to emerge – Millennials want to make the world a better place.  And while this can be seen in the time and money they donate to their…
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New Administration Planning to Retain IGs

Posted on February02, 2017
On February 1, news surfaced at a House Government Reform Committee that several Federal IGs had received notice from the incoming presidential administration on the 13th of January that they were being asked to remain in their posts only temporarily.  This is something the IG community has been taking seriously since the email was sent – Justice Department Inspector General Michael Horowitz said the IG community "absolutely took it very seriously.  I think it’s fair to say that all of…
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