Monthly Archives: October 2016

Three Auto-Notifications That Can Save the Day

Posted on October25, 2016
Investigators juggle many cases, and each of those cases involve many steps.  Depending on the agency and on outside involvement, more than a dozen people can be involved in a single case from initial complaint submission to case closure and reporting.  Unfortunately, it’s easy for cases to get “stuck” - stalled without progress while one party waits for input from another. Many case management systems (including our own) have configurable notifications built in to prevent this from happening.  Notifications can…
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Influencing Without Authority

Posted on October21, 2016
Inspector Generals have wide latitude to investigate and report on wrongdoing, but little power to enforce their findings and recommendations.  Because of this, the ability to influence without authority is one of the most valuable skills an IG can have.  The good news is that, while some people are naturally better at this than others, it is a skill that can be learned through study and practice.  Here are a few techniques that can enhance your influence on prosecutors, politicians,…
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What Makes a Great Investigator? Integrity.

Posted on October17, 2016
Being an investigator isn’t an easy job.  Many interactions are by definition antagonistic.  Small errors can be the difference between an effective prosecution and an opportunist getting away with fraud.  In some cases, you’re reliant on resources from the agency you’re charged with investigating.  All of this means it’s important to have certain traits to do well in this job. One of the most important traits of an investigator, if not the most important trait, is integrity.  It is the…
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The Dangers of Out-of-Date Case Management Software

Posted on October06, 2016
As you’ve probably heard lately, networks exploits are increasingly being focused on government agencies and political organizations alike.  This makes it more important than ever that software is kept patched and up-to-date. A couple of examples of how this has impacted government agencies in the past couple of years: At the time of the March 2014 federal employee database hack, The Office of Personnel Management’s secure web portal was running an outdated application called JRun which was no longer supported…
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