Three Auto-Notifications That Can Save the Day

Posted on October25, 2016
Investigators juggle many cases, and each of those cases involve many steps.  Depending on the agency and on outside involvement, more than a dozen people can be involved in a single case from initial complaint submission to case closure and reporting.  Unfortunately, it’s easy for cases to get “stuck” - stalled without progress while one party waits for input from another. Many case management systems (including our own) have configurable notifications built in to prevent this from happening.  Notifications can…

Influencing Without Authority

Posted on October21, 2016
Inspector Generals have wide latitude to investigate and report on wrongdoing, but little power to enforce their findings and recommendations.  Because of this, the ability to influence without authority is one of the most valuable skills an IG can have.  The good news is that, while some people are naturally better at this than others, it is a skill that can be learned through study and practice.  Here are a few techniques that can enhance your influence on prosecutors, politicians,…

What Makes a Great Investigator? Integrity.

Posted on October17, 2016
Being an investigator isn’t an easy job.  Many interactions are by definition antagonistic.  Small errors can be the difference between an effective prosecution and an opportunist getting away with fraud.  In some cases, you’re reliant on resources from the agency you’re charged with investigating.  All of this means it’s important to have certain traits to do well in this job. One of the most important traits of an investigator, if not the most important trait, is integrity.  It is the…

The Dangers of Out-of-Date Case Management Software

Posted on October06, 2016
As you’ve probably heard lately, networks exploits are increasingly being focused on government agencies and political organizations alike.  This makes it more important than ever that software is kept patched and up-to-date. A couple of examples of how this has impacted government agencies in the past couple of years: At the time of the March 2014 federal employee database hack, The Office of Personnel Management’s secure web portal was running an outdated application called JRun which was no longer supported…

Is Your Case Management System Killing Your Productivity?

Posted on September30, 2016
It's hard enough to manage and report on case investigations without having to fight against your software. While there's no case management software that can make your job easy, there are many that can make your job less difficult. There are two types of agencies that can benefit most from taking a look at current software offerings: agencies using an outdated custom-built system, and agencies relying on shared folders, Excel, or other solutions not designed for case management at all.…

Procurement Tip: Demonstrate Your Project’s Value Early In the Process

Posted on September23, 2016
A recent blog post covered some ways to get ahead of the curve during the procurement process.  Another way to make the procurement process go more smoothly is to demonstrate the project’s value in ways that are clear to procurement staff. As an expert in your functional area, you have a much better understanding than anyone in the procurement department of how a project will help your team. Taking the time to thoroughly spell out the benefits is often the…

Does Your Mission Statement Serve a Purpose?

Posted on September15, 2016
In June, The Balance ran an article on the worst retail company mission statements.  The Balance is a financial site – the reason they posted this article was that these companies’ bad mission statements were reflective of the fact that they had no idea what mission they were actually serving. These mission statements were making them so ineffective that they were bad investments. A powerful mission statement can help drive results - but most mission statements don't.  This is because…

Procurement Tip: Plan Ahead

Posted on September09, 2016
Unfortunately, due to small budgets many IG offices don’t have the opportunity to frequently work with procurement offices. We recently offered a webinar on how to navigate the procurement process, and one of the most important factors we discussed was getting ahead of the procurement process, rather than letting the process hold you back from meeting your procurement goals. Here are a few suggestions for how you can get an early start on several steps of the procurement process: Don’t…

NYPD’s Inspector General: “Broken Windows” Policy Doesn’t Work

Posted on June23, 2016
NYPD's Police Commissioner, Bill Bratton, believes in "broken windows" policing. This policy is all about targeting the low-level quality-of-life-crimes, in hopes of reducing more serious crimes. However, the NYPD's Inspector General says that this doesn't work. The Office of the Inspector General conducted an independent examination of more than 2 million quality-of-life criminal summonses and misdemeanor arrests between 2010 and 2015. During that time, the number of quality-of-life summonses dramatically declined but felony crime did not increase. The NYPD's response…
Read more at FOX 5 NEWS

Brevard County Citizen Requests Inspector General, Commissioners Against the Idea

Posted on June15, 2016
A citizen that lives in Brevard County, Florida requested that the county government, establish an Inspector General position. The majority of the commissioners implied they were against the idea with a no vote on the proposal. Viera resident Pam La Salle asked commissioners to put the proposal for the inspector general on the November ballot for residents to consider. “I would like it because it’s going to give us better government,” La Salle said. County Commissioner Trudie Infantini said she…
Read more at Florida Today